Last updated: 4/2025
Have a question, idea, or need support? We’re here to help.
Whether you’re just getting started with 3D printing, looking for help with one of our digital resources, or interested in working together, you can use the form below to reach out.
We do our best to respond within 1–2 business days.
To help speed things up, here are some common topics we’re happy to assist with:
Product Support
- Issues accessing a digital download
- Questions about STL files, printable planners, or coloring pages
- Troubleshooting problems with file types or delivery
Collaboration or Media
- Affiliate or sponsorship inquiries
- Press mentions or local features
- Cross-promotional opportunities or maker community projects
Website Feedback
- Broken links or outdated info
- Suggestions for new content or tutorials
- General questions about site features or navigation
If you’re experiencing a technical issue, please include as much detail as possible — such as the product name, download link, or the steps you took before the issue occurred. The more context you give us, the faster we can help.
Prefer Email?
You can also email us directly at: gemcity3d@gmail.com
We monitor inboxes Monday through Friday and typically respond within 1–2 business days.
A Note About Privacy
We never share your contact information. Any details you submit will be used solely to respond to your inquiry. For more information, see our Privacy Policy.